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	<title>Comments on: Get it right the first time</title>
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	<link>http://dbmini.us/get-it-right-the-first-time/</link>
	<description>db's MINI adventures, news and pics</description>
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		<title>By: See, it&#8217;s fixed! &#124; dbmini.us</title>
		<link>http://dbmini.us/get-it-right-the-first-time/comment-page-1/#comment-28233</link>
		<dc:creator>See, it&#8217;s fixed! &#124; dbmini.us</dc:creator>
		<pubDate>Fri, 20 Aug 2010 00:21:32 +0000</pubDate>
		<guid isPermaLink="false">http://dbmini.us/?p=1606#comment-28233</guid>
		<description>&lt;p&gt;[...] &lt;strong&gt;update&lt;/strong&gt;  Turns out NOT fixed. The cooling system is leaking like a sieve. Back to the drawing board.  Didn&#8217;t we already talk about this?  [...]&lt;/p&gt;
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		<content:encoded><![CDATA[<p>[...] <strong>update</strong>  Turns out NOT fixed. The cooling system is leaking like a sieve. Back to the drawing board.  Didn&#8217;t we already talk about this?  [...]</p>
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	</item>
	<item>
		<title>By: db</title>
		<link>http://dbmini.us/get-it-right-the-first-time/comment-page-1/#comment-27875</link>
		<dc:creator>db</dc:creator>
		<pubDate>Wed, 20 Jan 2010 16:09:01 +0000</pubDate>
		<guid isPermaLink="false">http://dbmini.us/?p=1606#comment-27875</guid>
		<description>&lt;p&gt;Hi Jackie!&lt;/p&gt;

&lt;p&gt;Thank you for stopping by.  But I won&#039;t be bringing my MINI back to Crevier for service ever again.  I like you guys and all, but the draconian rules for that damned survey I can not appreciate.&lt;/p&gt;

&lt;p&gt;You can read about that at the link below.&lt;/p&gt;

&lt;p&gt;http://dbmini.us/no-more-dealer-service-for-me/&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Hi Jackie!</p>

<p>Thank you for stopping by.  But I won&#8217;t be bringing my MINI back to Crevier for service ever again.  I like you guys and all, but the draconian rules for that damned survey I can not appreciate.</p>

<p>You can read about that at the link below.</p>

<p><a href="http://dbmini.us/no-more-dealer-service-for-me/" rel="nofollow">http://dbmini.us/no-more-dealer-service-for-me/</a></p>
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	<item>
		<title>By: Jackie</title>
		<link>http://dbmini.us/get-it-right-the-first-time/comment-page-1/#comment-27874</link>
		<dc:creator>Jackie</dc:creator>
		<pubDate>Wed, 20 Jan 2010 16:03:50 +0000</pubDate>
		<guid isPermaLink="false">http://dbmini.us/?p=1606#comment-27874</guid>
		<description>&lt;p&gt;To dbwilldo,&lt;/p&gt;

&lt;p&gt;I apologize that you are having these issues with our service. If you would like to bring your Mini back in I will have our shop foreman look at it. Since you stated the grinding noise is at a cold start it will need to stay overnight but we have plenty of Bmw and Mini loaner cars available. Please give me a call when you get a chance. I am here from 7-6 M-F.&lt;/p&gt;

&lt;p&gt;Thank you,&lt;/p&gt;

&lt;p&gt;Jackie Deemer
Customer Service Manager
714 835-1221 ex:2267&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>To dbwilldo,</p>

<p>I apologize that you are having these issues with our service. If you would like to bring your Mini back in I will have our shop foreman look at it. Since you stated the grinding noise is at a cold start it will need to stay overnight but we have plenty of Bmw and Mini loaner cars available. Please give me a call when you get a chance. I am here from 7-6 M-F.</p>

<p>Thank you,</p>

<p>Jackie Deemer
Customer Service Manager
714 835-1221 ex:2267</p>
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	</item>
	<item>
		<title>By: db</title>
		<link>http://dbmini.us/get-it-right-the-first-time/comment-page-1/#comment-27873</link>
		<dc:creator>db</dc:creator>
		<pubDate>Wed, 20 Jan 2010 15:05:59 +0000</pubDate>
		<guid isPermaLink="false">http://dbmini.us/?p=1606#comment-27873</guid>
		<description>&lt;p&gt;Thanks Rob!&lt;/p&gt;

&lt;p&gt;I know about the part changers.  Most of the MINI dealers work on that concept.  After talking with some of the independant mechanics (Chad, Way, Hubie), I wish any of those guys were closer to me, especially Chad.  That boy &lt;strong&gt;is not&lt;/strong&gt; afraid of a junk yard, and I think that&#039;s a good quality in a mechanic.&lt;/p&gt;

&lt;p&gt;And thanks for the reminder about the hats.  They have been removed.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Thanks Rob!</p>

<p>I know about the part changers.  Most of the MINI dealers work on that concept.  After talking with some of the independant mechanics (Chad, Way, Hubie), I wish any of those guys were closer to me, especially Chad.  That boy <strong>is not</strong> afraid of a junk yard, and I think that&#8217;s a good quality in a mechanic.</p>

<p>And thanks for the reminder about the hats.  They have been removed.</p>
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	<item>
		<title>By: RB</title>
		<link>http://dbmini.us/get-it-right-the-first-time/comment-page-1/#comment-27872</link>
		<dc:creator>RB</dc:creator>
		<pubDate>Wed, 20 Jan 2010 14:01:30 +0000</pubDate>
		<guid isPermaLink="false">http://dbmini.us/?p=1606#comment-27872</guid>
		<description>&lt;p&gt;I was wondering about the Santa hats?&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>I was wondering about the Santa hats?</p>
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	</item>
	<item>
		<title>By: RB</title>
		<link>http://dbmini.us/get-it-right-the-first-time/comment-page-1/#comment-27871</link>
		<dc:creator>RB</dc:creator>
		<pubDate>Wed, 20 Jan 2010 14:00:54 +0000</pubDate>
		<guid isPermaLink="false">http://dbmini.us/?p=1606#comment-27871</guid>
		<description>&lt;p&gt;Good Luck with MINI Of Ontario and let us know if they are any better. Since Assael was bought out and became MINI Of Monrovia I&#039;ve had very good luck. I know it&#039;s too far for you to go but Jim or John, the service managers, are great guys and conscience.&lt;/p&gt;

&lt;p&gt;My experiences with the modern day mechanics... some good, some bad and some are just parts changers. If a machine can&#039;t tell them what&#039;s wrong they haven&#039;t a clue as to what to do and just change everything until something works and charge you for their incompetence.&lt;/p&gt;

&lt;p&gt;My brother-n-law is a master Ford mechanic, Ford makes the in-house mechanic bid any work that comes in. He&#039;s seeing the interns are getting more of the work now, they&#039;re cheaper, but most of it comes back and then the poor owner gets to pay twice. He calls these guys PARTS CHANGERS not mechanics.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Good Luck with MINI Of Ontario and let us know if they are any better. Since Assael was bought out and became MINI Of Monrovia I&#8217;ve had very good luck. I know it&#8217;s too far for you to go but Jim or John, the service managers, are great guys and conscience.</p>

<p>My experiences with the modern day mechanics&#8230; some good, some bad and some are just parts changers. If a machine can&#8217;t tell them what&#8217;s wrong they haven&#8217;t a clue as to what to do and just change everything until something works and charge you for their incompetence.</p>

<p>My brother-n-law is a master Ford mechanic, Ford makes the in-house mechanic bid any work that comes in. He&#8217;s seeing the interns are getting more of the work now, they&#8217;re cheaper, but most of it comes back and then the poor owner gets to pay twice. He calls these guys PARTS CHANGERS not mechanics.</p>
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	<item>
		<title>By: Ian C.</title>
		<link>http://dbmini.us/get-it-right-the-first-time/comment-page-1/#comment-27869</link>
		<dc:creator>Ian C.</dc:creator>
		<pubDate>Wed, 20 Jan 2010 01:24:38 +0000</pubDate>
		<guid isPermaLink="false">http://dbmini.us/?p=1606#comment-27869</guid>
		<description>&lt;p&gt;Good luck ...
Audi had my Q5 for two weeks, and didn&#039;t fix the &quot;cold start&quot; issue it has. But seeing as the dealership also didn&#039;t communicate, I haven&#039;t been back there.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Good luck &#8230;
Audi had my Q5 for two weeks, and didn&#8217;t fix the &#8220;cold start&#8221; issue it has. But seeing as the dealership also didn&#8217;t communicate, I haven&#8217;t been back there.</p>
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	</item>
	<item>
		<title>By: UKPylot&#8217;s MINI Blog &#187; Blog Archive &#187; MINI is back</title>
		<link>http://dbmini.us/get-it-right-the-first-time/comment-page-1/#comment-27868</link>
		<dc:creator>UKPylot&#8217;s MINI Blog &#187; Blog Archive &#187; MINI is back</dc:creator>
		<pubDate>Wed, 20 Jan 2010 01:22:48 +0000</pubDate>
		<guid isPermaLink="false">http://dbmini.us/?p=1606#comment-27868</guid>
		<description>&lt;p&gt;[...] [*] Unless of course I get @dbwildo&#8217;s level of quality repair. [...]&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>[...] [*] Unless of course I get @dbwildo&#8217;s level of quality repair. [...]</p>
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	</item>
	<item>
		<title>By: Get it right the first time, part 2 &#124; donburnside.com</title>
		<link>http://dbmini.us/get-it-right-the-first-time/comment-page-1/#comment-27867</link>
		<dc:creator>Get it right the first time, part 2 &#124; donburnside.com</dc:creator>
		<pubDate>Wed, 20 Jan 2010 00:24:05 +0000</pubDate>
		<guid isPermaLink="false">http://dbmini.us/?p=1606#comment-27867</guid>
		<description>&lt;p&gt;[...] This was a post over at dbmini.us earlier this week about work not being right on the first visit. I wanted to make a few more remarks about this, but since they aren&#8217;t MINI related, here we are. [...]&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>[...] This was a post over at dbmini.us earlier this week about work not being right on the first visit. I wanted to make a few more remarks about this, but since they aren&#8217;t MINI related, here we are. [...]</p>
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